QUALITY WATCH

The Quality Watch project was created with the aim of presenting the services of a company specializing in creating tailored solutions in customer service standards, quality management, customer experience, customer journey, and customer intelligence. As a technology partner, we developed a website that not only presents the company’s comprehensive services but also helps build a positive brand image online. Thanks to our solutions, Quality Watch can effectively communicate the value of its methods, such as Mystery Shopper, Mystery Client, Mystery Caller, Mystery E-mail, and other service quality assessment techniques. The website allows clients to learn about the service design processes that directly impact increased satisfaction and improved financial results. During the project implementation, we encountered challenges related to integrating dynamic content and presenting a rich portfolio of services in a transparent and intuitive way. We used advanced AJAX mechanisms and dedicated REST API endpoints, which allowed smooth loading of information and an interactive presentation of case studies and customer reviews. The website was designed with responsiveness in mind, ensuring that it looks great on mobile devices, tablets, and desktop computers. Technologies like HTML5, CSS3 with the SASS preprocessor, and JavaScript ensure not only an aesthetically pleasing layout but also high performance and operational stability. To keep the service at its highest level, we offer comprehensive technical support, including regular updates, log monitoring, systematic backups, and ongoing functional modifications. This ensures that Quality Watch’s website remains secure, modern, and in line with the latest trends. Client: Quality Watch Scope of work: Web development, layout To learn more, visit the website: qualitywatch.pl